Need to find the email address which is linked to our company Google My Business account?

Online businesses do not qualify for listing on Google My Business. To find who has the ownership of the listing you can start the claiming process. It will bring you to a screen that shows part of the e-mail of who is set up as the manager.

 

To start the process go to https://business.google.com/create start typing in all your information so it pulls up your listing name and address. Then select it from the search results that pops up below the line you are typing on. Then with your company name selected click on next. This shows the listing already exists and will show you a message with the partial e-mail address of who owns the account. This can be a prompt to suggest who to contact.

 

If not continue it will notify the user of an ownership request.

 

They can respond and start the transfer process to you. If they do not respond in 7 days contact support by replying to the confirmation email that they have sent to you.

 

If after the seven day has passed and you want to try and speed it up you can use can have Google contact you via phone by using the contact flow page and they can help speed up the process. This must be after the seven days. Then support will have all the information to support their decision to give you ownership access.    

how to know from which email account create my business profile

To find out which email account you used to create your business profile, you can try the following steps:

1. Check Confirmation Emails: Look for any confirmation emails from the platform where you created the business profile. This could be from Google My Business, Facebook, etc.

2. Try Password Recovery: Use the password recovery feature on the platform to check which email is linked. You can input possible email addresses you own to see if you receive a recovery link.

3. Check Associated Accounts: If you have multiple email accounts, check each one for any business-related communications or account confirmations.

4. Contact Support: If you're unable to determine the email, reach out to the support team of the platform. They might be able to help you identify the associated email after verifying your identity.

5. Review Account Settings: If you can log in using a different account, check the account settings for any linked profiles or email addresses.

If you have more details about the specific platform, I can provide more tailored advice!